Frequently Asked Questions 

Q: How many CE credits do I need? 

A: All licensed resident producers in the State of Connecticut are required to complete 24 hours of continuing education credits for each 2 year license renewal. The credit requirement for the 24 hours is as follows: 3 hours of Law/Regs/Ethics and 21 hours of ANY type of credits. The same course cannot be repeated within one licensing period. There is no longer a CE Flood requirement as of October 1, 2021. Newly licensed producers, however, are required to complete a 3 credit flood program during their first compliance period. This is a one-time only requirement. 

NOTE: Effective December 2017, Connecticut moved to birth month renewals instead of birth date. Producer licenses expire on the last day of their birth month.

Q: If I take more than 24 credits in one biennium, will my excess CE credits be applied toward my next license renewal?

A: 24 hours of continuing education credits may be carried over from one biennium to the next.

Q: How do I check my CE credits?

A: To view your education CE transcript, go to www.statebasedsystems.com and click on Print Education Transcript and complete the questions under License Manager.

Q: Has my license number changed?

A: Connecticut insurance producers with licenses in their personal names will have new license numbers in two weeks due to a systems change the state Department of Insurance is adopting.

On Nov. 9, the department will start using State Based Systems (SBS), a web-based application developed by the National Association of Insurance Commissioners (NAIC). The licensing features in the application will enable agencies to quickly lookup and print licenses and education transcripts and run reports.

A NAIC flyer states that, effective Nov. 9, 2021:
License numbers for all Connecticut Individual licensees will change to their National Producer Number (NPN). If you don't know your NPN, you can retrieve it by searching for your record on the National Insurance Producer Registry (NIPR) website. All Connecticut licensees requiring Continuing Education when renewing their licenses must be CE Compliant prior to submitting the license renewal application. The education transcript print function should enable you to quickly determine whether you are compliant. Switchover to the new system will take nearly a week. The NIPR website will stop accepting online transactions that affect the Connecticut DOI database at 5:00 pm Eastern Time on Wednesday, November 3. Connecticut licensing operations will activate on the SBS at 8:00 am Eastern time on Tuesday, November 9, with NIPR transactions following at 10:00 am.

Class Cancellation, Transfer, and Refund Policy